Case Studies

Real Life Applications

Automated Configuration Support IVR

Plantronics Headset Testing and Configuration with IVR Q&A and Customer Satisfaction Survey

Audio FAQ and Follow up Satisfaction Survey

Keane Unclaimed Property Telephone FAQ and Call Back Satisfaction Survey

TPV Third Party Recording

HomeTech Call Recording and Web Management system for insurance claim call recording and Transcription

Virtual Office IVR

Hunter Engineering With ZIP Code Lookup for Multi-Regional Organization

Salary Verification IVR

Group One Services with Fax Response, Real-time Credit Card Billing and Web site integration

Audio Information Line

Eisenbergs Skate Park with Auto Attendant and Voicemail

Emergency Message Escalation

ServPro Restoration with Virtual Small Office, Paging and Text Messaging

Recording Live Meetings and Face to Face Conversations

Dry Creek Business Services with Executive Platinum Unlimited Voicemail

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