Your customers are unique. Each communicate in a different way. But there’s one thing they all have in common - they want prompt responses with no complications! Imagine being out of the office and you haven’t checked your office voicemail. You return to a dozen calls from the same customer who’s waiting on an urgent response.
You didn’t know. Now, you have a fire to put out and an uncomfortable conversation ahead. Perhaps even a lost customer. A reliable communication solution can help avoid this headache.
What if, instead, you were notified of incoming voicemails with a text to your cell phone, or an email to your business email? Unified messaging allows you to get it all done faster than your competitor’s ever will. Customers will think you are in the office 24/7 just waiting to help them.
Have you been hearing complaints from customers that their calls and emails haven’t been returned? Most likely, it’s because you don’t have unified communications in place. Give us a call. Discover happier customers.
For Question and Answer applications such as order taking or 3rd Party Verifications, the Audio responses and Touch input can be combined and forwarded by email for immediate processing.