Record an open-ended conversation between the customer and agent. Document the audio contract portion of the call followed by a confirmation number. Includes initial query for the Agent ID and Customer Number.
Additional Backup and Protection: Recordings instantly forward to a backup email account.
Unlimited Verification Capacity: Diamond Voice system is highly scalable, and up-gradable for rapid growth. Diamond Voice can scale to meet your inbound call volumes.
Studio Quality Digital Recordings: We will professionally record your pre-scripted menus and questions in a recording studio so your TPV Recording Script sounds just the way you want.
PRIVATE LABEL RESELLER DISCOUNTS: For the larger Call Centers, Tele-Service Providers, and Payment Processors we offer Reseller Discounts.