Welcome,
Call Transfer turns your Voice mail service into a Call Routing and Connecting system. Calls can be transferred to any domestic or tollfree telephone number.*
Live Call Transfer works with any Diamond Voice mailbox. Call Transfer is an core feature of Virtual Office. It can transfer a call immediately, on specific schedule, or when prompted by the caller.
During the transfer, the caller will hear music, a custom on-hold message or Real Ring SM
Live Call Transfer comes in several flavors:
Blind Transfer - Caller is transferred directly to another number with no delay or waiting to see if the transfer to number answerst
Monitored Transfer
- Wait for Answer Caller is transfer if the transfer to number is answered
- Transfer with screening ("Press 1 to accept this call...")
- Transfer with screening and Name announce - Caller speaks their name at the prompt and you hear: "You have a call for "Dan" Press 1 to take the call or pound to take a message"
Live Call Transfer also works with Call Recording.
*Toll charges may apply
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