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Surveys and Order Processing

24/7 Order Lines and Telephone Surveys


From employee and customer satisfaction surveys to market and public opinion polling, collect information from interactive telephone surveys with the Q and A Mailbox.

Use structured questions to accept voice or touch tone responses for order taking.

Scripted Surveys and Order Lines are built around a set of questions determined by you. Monthly rate and setup cost is determined by the number of questions.

Combine with Pay By Phone* to provide point of sale credit card or ACH (pay by check) processing.

Add Out Bound Dialer* to support public opinion polling or payment reminder calls.

Features Include:
Dedicated telephone number Audio stored in WMA/MP3 format
Confirmation number issued at end of recording Email notification with Confirmation number
1 or more Questions Immediate access to Call Record from the Web
Web access to retrieve verifications Monthly reports
Open ended recording or Touchtone response Survey results are accessible by web for as long as you remain a subscriber

*May incur additional charges

For Sample Scripts

More information on Q and A Mailbox capabilities

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888-293-1550