Here are
some sites we have found useful and are happy to recommend.
SAVE MONEY ON GAS!
Help
pronouncing that difficult word
Help navigating your
favorite big companies Auto Attendant- The IVR Cheat Sheet.
Find anyone's phone number
PAYMENT PROCESSING
Credit
Card Processing
Check
Processing
TELECOMMUNICATIONS:
Call
Recording and the law
Latest
FCC Ruling on Slamming
Rules
for Third Party Verifiers
Guidelines
for TPV & LD Switching
FCC Website
FCC Slamming Website
TELEMARKETING:
Telephone
Still Favored Purchasing Channel
Complying
With The Telemarketing Sales Rule
Federal Trade Commission Website
TelePlaza.com is a
resource site for call center, telemarketing, and customer service
information. The site provides hundreds of links to relevant
industry information and employment services for the call center
industry.
CALL CENTER DIRECTORIES:
CreekPointe.com
Help Desk and Customer Relationship Management CRM solution
provider providing tool sets and services that help their most
valuable assets.
Help Desk Software
Directory
Call Center Learning
Center
www.call-center.net
- a comprehensive directory for call center managers.
Help-Desk-Software-Guide.com
CHECK PROCESSING:
www.NACHA.org
www.SWACHA.com