Privacy Policy

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Diamond Voice LLC Website Privacy Statement

Diamond Voice LLC does not share, sell, rent, or trade Personally Identifiable Information (PII) with third parties for their promotional purposes.


Diamond Voice LLC respects the privacy of visitors to its web sites, as a result, we have developed this website privacy policy. This website privacy policy applies only to the operation of websites that directly link to this policy when you click on "privacy statement" in the website footer. Through this website Diamond Voice LLC will collect information that can identify you, such as your name, address, telephone number, e-mail address, and other similar information (" Your Information") when it is voluntarily submitted to us (however, see discussion below about "IP Addresses" if you have a broadband connection). We will use You r Information to respond to requests you may make of us, and from time to time, we may refer to You r Information to better understand your needs and how we can improve our websites, products and services. We may also use You r Information to contact you and/or provide you with general health information (like information on certain health conditions) as well as information about our products and services. We may also enhance or merge Your Information with data obtained from third parties for the same purposes.


Any other information transferred by you in connection with your visit to this site ("Other Information" - that is, information that cannot be used to identify you) may be included in databases owned and maintained by Diamond Voice LLC or its agents. Diamond Voice LLC retains all rights to these databases and the information contained in them. Other Information we collect may include your IP Address and other information gathered through our weblogs and cookies (see below).


This site may use a technology known as web beacons - sometimes called single-pixel gifs - that allow this site to collect web log information. A web beacon is a graphic on a web page or in an e-mail message designed to track pages viewed or messages opened. Web log information is gathered when you visit one of our websites by the computer that hosts our website (called a "web server"). The web server automatically recognizes some non-personal information, such as the date and time you visited our site, the pages you visited, the website you came from, the type of browser you are using (e.g., Internet Explorer), the type of operating system you are using (e.g., Windows 2000), and the domain name and address of your Internet service provider (e.g., AOL). We may also include web beacons in promotional e-mail messages in order to determine whether messages have been opened.


This website may use a technology called a "cookie". A cookie is a piece of information that our web server sends to your computer (actually to your browser file) when you access a website. Then when you come back our site will detect whether you have one of our cookies on your computer. Our cookies help provide additional functionality to the site and help us analyze site usage more accurately. For instance, our site may set a cookie on your browser that keeps you from needing to remember and then enter a password more than once during a visit to the site.


This website uses Internet Protocol (IP) Addresses. An IP Address is a number assigned to your computer by your Internet service provider so you can access the Internet. Generally, an IP address changes each time you connect to the Internet (it is a "dynamic" address). Note, however, that if you have a broadband connection, depending on your individual circumstance, it is possible that your IP Address that we collect, or even perhaps a cookie we use, may contain information that could be deemed identifiable and therefore tied to cookies or other tracking technologies this Site employs. This is because with some broadband connections your IP Address doesn't change (it is "static") and could be associated with your personal computer. We use your IP address to report aggregate information on use and to help improve the website.


You should be aware that this site is not intended for, or designed to attract, individuals under the age of 18. We do not collect personally identifiable information from any person we actually know is an individual under the age of 18.


Areas of this website that collect Your Information use industry standard secure socket layer encryption (SSL); however, to take advantage of this your browser must support encryption protection (found in Internet Explorer release 3.0 and above).


We may share Your Information with agents, contractors or partners of Diamond Voice LLC in connection with services that these individuals or entities perform for, or with, Diamond Voice LLC. These agents, contractors or partners are restricted from using this data in any way other than to provide services for Diamond Voice LLC, or services for the collaboration in which they and XYZ are engaged (for example, some of our products are developed and marketed through joint agreements with other companies). We may, for example, provide your information to agents, contractors or partners for hosting our databases, for data processing services, or so that they can mail you information that you requested.


Diamond Voice LLC reserves the right to share Your Information to respond to duly authorized information requests of governmental authorities or where required by law. In exceptionally rare circumstances where national, state or company security is at issue (such as with the World Trade Center terrorist act in September, 2001), Diamond Voice LLC reserves the right to share our entire database of visitors and customers with appropriate governmental authorities.


We may also provide Your Information to a third party in connection with the sale, assignment, or other transfer of the business of this website to which the information relates, in which case we will require any such buyer to agree to treat You r Information in accordance with this Privacy Policy.


As a convenience to our visitors, this Website currently contains links to a number of sites that we believe may offer useful information. The policies and procedures we described here do not apply to those sites. We suggest contacting those sites directly for information on their privacy, security, data collection, and distribution policies.


Registration

In order to sign up for Diamond Voice service, you must first complete the registration form. During registration you are required to give contact information such as name and email address.


Orders

If you purchase a Diamond Voice product from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name and email) and financial information (such as credit card number, expiration date).

We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.


Service-related Announcements

We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email.


Testimonials

We post customer testimonials on our web site which may contain personally identifiable information such as the customer's name. We do obtain the customer's consent prior to posting the testimonial to post their name along with their testimonial.

If you want to remove your personal information that is being displayed on our website under public pages please send your request to support@diamondvoice.com.


Service Providers

We use a third party service provider to facilitate credit card transactions on the Site. When you sign up for Diamond Voice service, we will share the information you have given us on the Site as necessary for the third party to provide that service.

These third parties are prohibited from using your personally identifiable information for any other purpose.


Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.


Security

The security of your personal information is important to us. When you enter sensitive information (such as credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).


We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.


Access to Personally Identifiable Information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by making logging into your account online and making the changes on our member information page or by emailing our Customer Support at support@diamondvoice.com or by contacting us by telephone or postal mail at the contact information listed below.


Changes in this Privacy Statement

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.


We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.


To be removed from our contact lists, please write to Diamond Voice LLC at the following address:


Diamond Voice LLC
P.O. Box 1776
Cedar Hill , TX 75106

Effective Date 01.01.09.

Copyright © 1997-2016 All rights reserved  Diamond Voice Cloud Phone Services   124 Lofton St.   Cedar Hill,  TX  75104