IVR
Interactive Voice Response

 

Hosted IVR Services are designed for:

1. High call-volume voice information services

2. The ability to customize options at a controllable price.

We provide Hosted IVR solutions for:

Hospitals	International delivery services
Debit card services	Marketing companies
Theaters	Realtors
Radio Stations	Publishers
Churches	National auto clubs
Public relations	Stock management companies
Collection Services	Sales Brokers

...and many other organizations who need to make recorded or faxed information available to callers.

• Database information accessible by phone. Check balances, transfer funds or confirm order status.
  
• Data access through ODBC, SQL or Web Services no matter where your data is located.
  
• Multi-lingual support for maximum flexibility for serving a variety of markets with a single application.

Features

Customized menu trees.	800 Access
Question and answer audio surveys.	Greetings played according to time of day
Multi-lingual	Web access to real-time data
Dial-by-letter	Email / FTP Delivery of data
Data access via SQL, ODBC or Web Services	Specialized message-taking ability with high capacity voicemail
Update outgoing messages/greeting remotely	Direct-connect with Call Transfer to a live person
No equipment to install or maintain at your site	Professional Scriptwriting and Recording
Fax On Demand	Detailed monthly reports

When building your custom IVR applications, we start with one of our off-the-shelf hosted IVR solutions, pre-built to keep your cost as low as possible. From there, we can add any custom IVR applications necessary. Our voice-over professionals will give your project the quality sound your callers expect.

We designed and programmed the software that supports our Diamond Voice Call Management system. So we are the architects of our hosted IVR system and can deliver unique custom, hosted IVR solutions when others cannot. Our programming staff is constantly expanding the capabilities.

Start service now, Contact us today!

888-293-1550