Running a business is a constant push to keep moving forward. This includes finding better, faster, more productive ways to do the normal things. For many businesses, like yours, all phone calls are handled manually. When calls are forwarded to the wrong people, office voicemails get lost in the main switchboard, telephone routing gets tangled up and customer satisfaction plummets. The telephone is often the first impression a potential customer has of your business, especially customer support.
An automated attendant handles these tasks much more efficiently because it is running 24 hours a day, 7 days a week. Your office voicemail is organized and sent to the right person so it is never forgotten. Call Routing and forwarding is automated and accurate.
Suddenly, your employees are freed from answering unnecessary phone calls and can now work on the tasks you hired them for. What you pay for an automated attendant is pennies on the hour compared to the average salaried employee.
Your customers’ phone calls are important and urgent which makes them top priority. If you’re a growing small business, check out the “Virtual Small Office” option. For larger businesses with rapid growth , keep everything humming with the “Enterprise Office” option.
Every business needs their office voicemail to be organized and efficient. Start today or learn more about Business Voicemail to discover better voicemail options than you currently have.