Inbound Recording

Inbound Call Recording

Record Calls for Tracking and Quality Assurance

Here is how it works:

  • To record a call, the call must route through the Diamond Voice Recording system.
  1. You receive a dedicated telephone number.
  2. Forward your main office telephone or Toll- free number to the dedicated number.
  3. Calls route through the Recording System and back to your office automatically.
  • You may also choose to give out the Diamond Voice telephone number for callers to dial directly.

Start Today

Questions? Call: 888-293-1550

Quality and Security

  • Additional Backup and Protection: Recordings instantly forward to a backup email account.

  • Unlimited Verification Capacity: Diamond Voice system is highly scalable, and up-gradable for rapid growth. Diamond Voice can scale to meet your inbound call volumes.

  • Studio Quality Digital Recordings: We will professionally record your pre-scripted menus and questions in a recording studio so your TPV Recording Script sounds just the way you want.
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