Here is how it works

Recording Inbound Calls:
When your mailbox transfers a caller to you and you take the call, the system stays on the line recording the call. After the call is completed, the system saves the recording like any other voicemail message.

Recording Outbound Calls:
Using our Virtual Phone Booth, you simply dial into our system, login and enter the number you wish to call. Call recording begins as soon as the call is connected.

Retrieving recordings
You can have the recording emailed as a sound file and you can have access to it on the web. You can even call in and listen to it like a regular voicemail.

Real Ring ™
With Real Ring™, the caller hears ringing from the time they dial your number until you answer or it goes to voice mail. So the caller does not even know their call is being handled by an auto attendant.

Caller ID Override
When placing Outbound calls with Virtual Phone Booth, you can enter a specific telephone number to display on the telephone of the person you are calling. This allows you to call from anywhere and specify a different number, such your office phone, as the Caller ID number.

Call Recording Cost
There is a one-time programming cost of $25 to add Call Recording to your Virtual Small Office, Voice Mail or Virtual Phone Booth service. Then you only pay 14.9 cents a minute or less for connected calls.

(A Recorded call includes the leg of the call where the caller dials into the Diamond Voice system plus the leg which connects to you.)

Volume discounts are available.

For example:

Current Service: 800 Voicemail with Call Transfer $6.95 month
Cost per minute with Call Recording: 14.9 cents Transferred calls.

Current Service: Local Voice Mail with Call Transfer $14.95 mo
Current cost per minute: 0.0 cents (local transfers only)
New cost for Call Recording: 0.0 + 4 cents = 4 cents minute.

Virtual Phone Booth $6.95 month plus 14.9 cent/min in and 9.9 cents min out
$19.9 mo with 100 connected minutes included.

To start service, call us at toll free at 888-293-1550.